Terms of Service

1. Agreement to Terms

By accessing or using the Helpkbs website and services at helpkbs.com ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Helpkbs Ltd, a company registered in England & Wales ("Helpkbs," "we," "us," or "our").

2. Description of Services

Helpkbs provides a digital platform designed to help caregivers:

• Organize and store health records and medical documents
• Coordinate care activities with family members and healthcare providers
• Securely share health information with authorized parties
• Track medications and appointments
• Communicate with care team members

3. User Accounts

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious software or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Services
• Collect user information without consent
• Engage in any fraudulent activities

5. Health Information Disclaimer

Helpkbs is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. Our Services are designed to assist with care coordination and record-keeping only.

Always consult qualified healthcare professionals for medical advice. In case of a medical emergency, contact emergency services immediately.

6. User Content

You retain ownership of any content you upload to our Services ("User Content"). By uploading User Content, you grant us a limited license to store, process, and display your content solely for the purpose of providing our Services.

You are responsible for ensuring you have the right to upload any content and that such content does not violate any third-party rights.

7. Payment Terms

Some features of our Services may require payment. By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described at the time of purchase
• Provide accurate billing information
• Authorize recurring charges for subscription services

You may cancel your subscription at any time. Refunds are provided in accordance with our refund policy.

8. Intellectual Property

All intellectual property rights in our Services, including but not limited to software, design, trademarks, and content (excluding User Content), belong to Helpkbs Ltd. You may not copy, modify, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Helpkbs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold Helpkbs harmless from any claims, damages, losses, or expenses arising from your use of our Services, your User Content, or your violation of these Terms.

11. Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms or for any other reason at our discretion. Upon termination:

• Your right to use the Services will cease immediately
• You may request a copy of your data within 30 days
• We will delete your data in accordance with our Privacy Policy

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through our Services. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.